Hours 和 Contact information

Appointments are available from 8am – 9am 和 4pm – 5pm Monday through Friday. To schedule an appointment, please call (916) 617-4589. 支付ments may also be made 在线 or by phone using a credit card or bank account with no additional fees. Check payments may continue to be placed in the drop box outside of City Hall until the due date for a payment to be considered on time. 

For information about your utility account, including balance due 和 due date, please contact utility billing staff at 916-617-4589 or by email at utility@washclubcleveland.com. 

As an alternative to mailing checks, we have 在线 bill pay for utility billing payments. This is a safe 和 convenient way to submit your payments. A link to the service can be found here: http://wsac.城市/ utilitybillpayment

在市政厅的时候, visitors should be prepared to comply with City facility security protocols outlined in this City Hall Visitors guide.

设置新海洋之神登录入口

Did you just purchase the house or are you renting?

购买 – we need a copy of the FINAL SETTLEMENT STATEMENT or RECORDED/CERTIFIED GRANT DEED from the title company. Once we receive one of those documents, we will transfer the utility billing out of the seller’s name 和 into the buyer’s name as of the date of closing.  We do not shut off water or stop trash service while waiting for these documents.  If you purchased a house at auction, we need the RECORDED TRUSTEE’s DEED.

租 – If the owner stated the tenant needs to pay for utilities, then the owner 和 tenant need to fill out a TENANT BILLING FORM (available below) 和 return it to us. 

All documents can be emailed to utility@washclubcleveland.com, 传真至916-373-9006, or dropped off in the utility drop box outside in the City Hall parking lot at 1110 West Capitol Avenue. 

The 西萨克拉门托市 collects utility billing fees for water, sewer 和 refuse.

• Find out the utility fee amounts for 水务海洋之神登录入口费, 污水渠海洋之神登录入口费 和 垃圾海洋之神登录入口费.
• For information regarding the sewer treatment fees billed on your 西萨克拉门托市 utility bill please visit the Regional Sanitation District website..
• 报名 to have your utility bill paid automatically. 它是免费和容易的.
• Have questions about your utility bill? 给海洋之神官方网站发邮件: utility@washclubcleveland.com.
• 支付水电费 在线.
• To pay your utility bill by telephone, please call 1-844-508-3522.
• 用水情况入门网站: get free Leak alerts 和 usage history 
• Water Leak Adjustment Request Form
• If you have questions about water leak adjustments, please review the 政策.
• 租客缴费表格
• Low-Income Utility Application
• 低收入公用事业常见问题

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The 西萨克拉门托市 runs 和 maintains a sewer collection system consisting of 12 sewer pump stations along with all underlying sewer pipes across the city.

The collected sewage is then delivered to the Sacramento County Regional Sanitation District (SRCSD) via the 19-mile pipeline - Lower Northwest Interceptor (LNWI) for treatment.

For more information on Sacramento Regional Wastewater Treatment Plant, please visit their website at www.regionalsan.com.

To report a sewer back-up, please contact 公共工程 at (916) 617-4850.

SB998 - Water Service Discontinuation

Discontinuation of residential water service for nonpayment

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